JustDial.com — Contract is not closing even though I am not interested

Address:Shop NO.02,Shivganga Nagar,Solapur-413003

I can see many victims of justdial fraud. Even i am victim of this. Just dial telecallar called me on my mobile and ask to add my car hire business on their portal and in return they will give me business. For this he charged me rs.2360 permonth of which he collected cheque of rs.4720 as 2months installment and asked me to sign ecs mandate of monthly rs.2360. He told me if i want to stop ecs, i can give 1 month notice and stop. I was getting all fake leads and not even a single lead converted into business. I earned rs.0 from using this service. When i called customer care they told as per contract you cant stop ecs before 9months and after paying ecs of rs.2360, i need to give 1 months notice. I went to my Axis bank they told me they need approval from just dial to stop ecs. When i bounce ecs by not maintaining balance, Then They levied ecs bouncing charge. I decided to close my bank account, but they told this will affect my cibil score and will not get any loan in future. Just dial is using wrong way to make money by fooling customer. This should be treated as online fraud. I find many such victims here, we should come together and fight against this wrongfull way to make business. Please call me at [protected], so we can help each other to solve this problem. We can together go to consumer fouram to resolve this fraud system.
My Mob NO.[protected]
Was this information helpful?
No (0)
Yes (1)
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2023
JustDial.com Customer Care's response
Hello Yusuf,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
Nov 24, 2023
Updated by Yusufqadri
Issue Resolved.
Thanks
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4240
    Pending
    1856
    Resolved
    2023
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information