[Resolved] JustDial.com — Deducted 2 auto payments from my bank though services were stopped in march 2022

Jatin93

from Delhi, Delhi

Jun 27, 2022

Address:

Faridabad, Haryana-121003

Hi Team,

My issue has not been resolved for the last 2 weeks. i had taken lead services from Justdial and my business was registered with number +91-[protected]. Business was registered with name SANDEEP REFRIGERATOR and Air conditioning. i stopped taking the services in March 2022.

Even after that they have deducted the subscription amount of 1000+ GST from my account in may and June 2022.
total amount debited is : INR 2360
To This the customer service team told it got re-activated due to a mistake from one of their representatives.
they are still not replying to my request to refund the amount for May and June 2022 though i have received a confirmation that now auto debit has been stopped.
please help to resolve the issue at the earliest.

Let me know if you need any other information.

Regards,
Jatin Arora
[protected]

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Jun 28, 2022

Complaint marked as Resolved

They agreed to adjust the amount to the other service that i am availing from them. Paisa kaatne ki policy hai.. Refund ki nahi!!

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2022

JustDial.com Customer Care's response "Hello Jatin,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial."