[Resolved]  JustDial.com — discontinuation of ecs and mismanagement by staff.

Address:Mumbai City, Maharashtra, 400070

Just dial is a mismanaged and fraudulent company. We registered our company last year and were told by keyur that either we discontinue or renew after a year. It’s been one year we are struggling with the wrong address and no business.in july we contacted dimple to stop ecs she said you cannot discontinue and asked to try different plans. We still wanted to discontinue and dropped e-mail for which i received a call after week. Jatin again started giving different plans. The executives threaten thatcalls are recorded they deny and manipulate. We still receive message that ecs remains continued and asked me to contact after december inspite of asking for termination. Jatin said he will call in 48hrs, 5 days passed no one called i had to drop an email again. If the mistake is from their side they say sorry and if we have not answered their call they show as if it’s our fault. Termination process has still not started
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Oct 23, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2018
JustDial.com Customer Care's response
Dear Sir/Ma'am,

We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial
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    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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