[Resolved]  JustDial.com — ecs charged wrongly

Address:Surat, Gujarat, 395006

Dear team, i nitin h kheni proprietor of shamla creation has been over charged as per my contract, i had signed a contract of one year but i have never been informed that i will be charged after 1 yr too as an auto eenewal, at least i should have been informed but i wasn't, also calling on customer support i am not getting any proper response, i need my overcharged amount back, as it was just dial who should at least inform me that my services are active, when checking my bank statement i came to know that my charges are being debit from my account.
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Oct 20, 2017
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2017
JustDial.com Customer Care's response
Dear Mr. Kheni,

We have escalated your feedback to the concern team & you will be contacted shortly.

Team JD.
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