JustDial.com — ECS fraud by Just Dial

The Just Dial sales executive came up to me and boosted about the company that it's bought by Reliance and now it's giving sales for B2B clients and it's even better than India Mart. The guy promised me to take a trial pack for a month and took advance of Rs 7080/- as advance for 2 months after cancellations of the services from Just Dial I could get business running for 2 more months. Then he started ENACH where Rs 3540/- is deducted every month untill I cancel but no one tells about how to cancel this. After the money got deducted by the ECS the Just Dial staff treated like slaves. The people don't respond properly, the staff isn't doing the work as promised by them. They even said that I have signed a contract with them for 12 months but I haven't done anything like that. In fact I don't have any contact. They aren't cancelling this and all the leads are fake here. I got calls from few businesses and all of them asked whether you are selling clothes which I don't even sell. All fake leads are there. I just want to stop ECS payments being deducted from my account every month. I am not using any of there services and I am not asking refund of the payments that they have deducted. I just want this to stop now so that my money is secure from now on.
Was this information helpful?
No (1)
Yes (0)
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2022
JustDial.com Customer Care's response
Hello Abhishek,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4240
    Pending
    1856
    Resolved
    2023
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information