JustDial.com — ECS Fraud by JustDial

One of the JustDial executives (Mr Deepak Thakur [protected]) had committed fraud on the pretext of the fake and fraudulent promise made to me on the ECS purchase followed by the invoice numbers DL0124SE11027682 and DL0124RC10522015. I have raised the concern many times by calling customer service but no appropriate resolution was received. Despite my confirmation to stop my ECS and services, services were not stopped. It’s been more than a week, I haven’t received any response from your concern team (Mr Aakash). Based on this I have suffered mental harassment for calling up daily to JustDial for customer care but no solution was received, just false promises from the ECS Concern team. I am enclosing the details for your reference mentioned below:

Contact Number: [protected]

Business Name: St. Stephen Play School

Location: South Delhi

Amount: Rs. 6, 360/-

I want the refund which they are not issuing it.
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2024
JustDial.com Customer Care's response
Hello Rishab,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
Feb 24, 2024
Updated by rishabm331
I haven't received any response till now, this is how you guys resolve the problem of the consumer and commit a scam in the pretext of solving their matters which I didn't seemed you did. It's a mental harassment you guys caused to me and for this I am filling a criminal and civil petition to the court.
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