[Resolved]  JustDial.com — ecs, fraud company

Address:Mumbai City, Maharashtra, 400086

I had taken an account few years back. Their leads are useless still we continued with the services. We closed our that section os the business about 6 months back and i contacted just dial to stop the ecs, they asked me to send a email on [protected]@justdial.com
And i did the needfull, today i received a call saying we have not received your mail please resend from jatin from this number: [protected].

I told him i have received an auto response mail still he insitied on sending the email which i did and within few mins i get this email"dear customer,

As per our recent discussion & agreement terms, your ecs stands continued. We look forward to having a strong business relationship in days to come.

Warm regards,
Team justdial"
There has been no discussion or nothing when i try calling jatin he doesnt receive the call, called customer support he asked what is the issue explained him he said someone from the team will contact. This is really a fraudulent company, first of all before renewal they should ask for permission and leav that alone when you request them to stop they are just taking you for a round making consumers foolish
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May 21, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2018
JustDial.com Customer Care's response
Dear Monisha,

We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Team Justdial
Jun 10, 2018
Updated by Monisha Ketan Sarage
Again same email, they call and say it will be stopped in July but again the same reply "As per our recent discussion & agreement terms, your ecs stands continued. We look forward to having a strong business relationship in days to come.

Warm regards,
Team justdial" I dunno are you guys crazy or you think everyone around the country is stupid??? I asked the female priya who called to send a mail with this same thing communicated and you again end up sending this mail. Why are you cheating ????
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    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information