[Resolved]  JustDial.com — ecs service not stopping after completing 3 month notice as per there communications

Address:Mumbai City, Maharashtra, 400072

My name is sanjay
Business name: shaila industries - chandivali andheri
Mobile no: [protected]

I have written mail as well as done verbal communication with customer care of just dial 3 months ago and they told me you have to send mail for completing of three month notice, now i send mail again they saying it will stand contineue.
I send them mail for stopping services and ecs
Tue, 10 apr 2018 16:34:01 gmt+0530
Fist time they reject my request is on below date
Tue, 24 apr 2018 19:39:57 gmt+0530
Then i called customer care as not able to write proper mail in english, they many time rejected my request on call, insisting them for stop services they told me as per terms you have to complete 3 month after notice and give us mail on completing of 3 moths
I mail them on
Sun, 1 jul 2018 09:03:02 gmt+0530
After this mail they again reject my request and send me below mail

Subject: confirmation
Just dial
Sent: mon, 2 jul 2018 19:11:32 gmt+0530
To: you
Show full headers | report spam | view blocked images

Dear customer,

As per our recent discussion & agreement terms, your ecs stands continued. We look forward to having a strong business relationship in days to come.

Warm regards,
Team justdial

I am not interested to doing business with them please help me.
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Aug 10, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2018
JustDial.com Customer Care's response
Dear Sanjay,

We are sorry to hear that you have a concern in your contract, have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Team Justdial.
Jul 22, 2018
Updated by [email protected]
Since this complaint 2 to 3 person from justdial customer care call me and told we will try to solve your issue, but it as the company is fraud there promissess also froud.
Now I have decided to complaint in court and asked my renumaration from the date I have request them for stop ECS.
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    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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