[Resolved] JustDial.com — ecs service not stopping after completing 3 month notice as per there communications | |||
My name is sanjay Business name: shaila industries - chandivali andheri Mobile no: [protected] I have written mail as well as done verbal communication with customer care of just dial 3 months ago and they told me you have to send mail for completing of three month notice, now i send mail again they saying it will stand contineue. I send them mail for stopping services and ecs Tue, 10 apr 2018 16:34:01 gmt+0530 Fist time they reject my request is on below date Tue, 24 apr 2018 19:39:57 gmt+0530 Then i called customer care as not able to write proper mail in english, they many time rejected my request on call, insisting them for stop services they told me as per terms you have to complete 3 month after notice and give us mail on completing of 3 moths I mail them on Sun, 1 jul 2018 09:03:02 gmt+0530 After this mail they again reject my request and send me below mail Subject: confirmation Just dial Sent: mon, 2 jul 2018 19:11:32 gmt+0530 To: you Show full headers | report spam | view blocked images Dear customer, As per our recent discussion & agreement terms, your ecs stands continued. We look forward to having a strong business relationship in days to come. Warm regards, Team justdial I am not interested to doing business with them please help me. Was this information helpful? | |||
Aug 10, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Jul 04, 2018 JustDial.com Customer Care's response Dear Sanjay, We are sorry to hear that you have a concern in your contract, have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Team Justdial. | |||
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+91 88 88 888888
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Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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