[Resolved] JustDial.com — ecs stop payments | |||
Hi All, I am Bhupendra Singh and I registered my business on just dial in Feb. 2018. As per the executive that visited me (named Dleep), I can avail the facility (get leads) for 3 month on a payment of 5310/-. I took the risk as I was starting my business and gave him the cheque. The amount got deducted from my account in March 2018 end. I started getting leads. Later in April 2018, I received a massage to Dedecut emi in my bank account .I already done 3 Emi.I called just dial customer care and they said it is ECS payment and that I will be charged this amount every month. I informed that I was not told about this at the time of registration and would like to stop this ECS service, to which they denied and said that it will continue for 1 year as per the contract I signed. I went to my bank to stop the ECS service but as per bank it is an agreement between two parties and they can't stop it. The worst part is, the just dial executive got my signature on the ECS form telling me that it will be an EMI for 3 months and the amount will deduct from 5310/- that I am paying just dial and if I want then I can stop the services by intimating just dial one month before. I would request you all who got the similar issue in past or if any of your friends/relatives got the similar issue, to please sign this petition and help stop this ECS service provided by Just Dial. I have already become a victim of this. It should not happen with others. Looking forward to your support. Thanks Was this information helpful? | |||
Jun 3, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support May 02, 2018 JustDial.com Customer Care's response Hi Bhupendra, We are sorry to hear that you have a concern in your contract. Please write a line along with your registered company name & contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you. Team Justdial | |||
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