JustDial.com — Fake commitments, no proper replies after product purchase.

My name is Rakesh Mishra, and I am the owner of OneUp Caretaker, a security firm. We purchased a package from Justdail that included registration, lead generation, and a website.
As soon as I was approached by Megha Kadam (Mob Num [protected]), a representative from JustDail, she made me an offer for 18000 plus GST for a year, in which she stated that I would receive at least 480 leads and a website.
She informed me that it would be filtered leads, with just those clients who require security services and not those seeking employment, and that the locations would be in Mumbai, Navi Mumbai, Thane, and Borivali, as we exclusively operate in this area.
The agreement was finalised on March 28, 2022. Vishal Singh, a representative from justdail, paid a visit to our office in Dadar (mob num [protected]). I had to pay a Cheque for Rs. 3500/- as a downpayment, and the rest of the money had to be paid in emi of Rs. 1740/-. They assured me that service will begin after the first emi.
Since the service began on April 8, 2022, I have received 42 leads, but none of them have been of any use to me. The majority of the leads were for people looking for jobs, many of whom were from Nagpur, Nashik, and Delhi, and some of the leads were for services that we do not provide, such as investment, loan requests, and vehicle rentals.
I am quite dissatisfied since this is the second time I have invested in their goods, and the results have been the same as the first time approximately $50, 000 or more was provided to them, and I have not received a single rupee in business.
My request is for a refund my amount, as well as compensation if possible, as they have squandered my hard-earned money.

Contact Details Rakesh Mishra [protected], Kaushal Tiwari [protected], [protected]@gmail.com.
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JustDial.com customer support has been notified about the posted complaint.
Apr 21, 2022
Updated by kt677
My name is Rakesh Mishra, and I am the owner of OneUp Caretaker, a security firm. We purchased a package from Justdail that included registration, lead generation, and a website.
As soon as I was approached by Megha Kadam (Mob Num [protected]), a representative from JustDail, she made me an offer for 18000 plus GST for a year, in which she stated that I would receive at least 480 leads and a website.
She informed me that it would be filtered leads, with just those clients who require security services and not those seeking employment, and that the locations would be in Mumbai, Navi Mumbai, Thane, and Borivali, as we exclusively operate in this area.
The agreement was finalised on March 28, 2022. Vishal Singh, a representative from justdail, paid a visit to our office in Dadar (mob num [protected]). I had to pay a Cheque for Rs. 3500/- as a downpayment, and the rest of the money had to be paid in emi of Rs. 1740/-. They assured me that service will begin after the first emi.
Since the service began on April 8, 2022, I have received 42 leads, but none of them have been of any use to me. The majority of the leads were for people looking for jobs, many of whom were from Nagpur, Nashik, and Delhi, and some of the leads were for services that we do not provide, such as investment, loan requests, and vehicle rentals.
I am quite dissatisfied since this is the second time I have invested in their goods, and the results have been the same as the first time approximately rupees 50, 000 or more was provided to them, and I have not received a single rupee in business.
My request is for a refund my amount, as well as compensation if possible, as they have squandered my hard-earned money.

Contact Details Rakesh Mishra [protected], Kaushal Tiwari [protected], [protected]@gmail.com.
Verified Support
Apr 22, 2022
JustDial.com Customer Care's response
Hello Rakesh,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
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