JustDial.com — Falsely auto-debiting money from my account

Address:post office road,koraput,odisha

A guy named Raj Kiran( JustDial Representative), phone number of Raj Kiran- [protected] came to me a few months ago asking me to register with JustDial which i agree to but only for 3 months (Amount of Rs 1475) to which he agreed. However even after 3 months the money is still being auto debited from my account. When i called the just Dial customer care they said i have agreed for auto debit for a year which is totally false. I am trying to call Raj Kiran but he is not receiving my calls when i call him from a different number he takes my call but disconnects it when he finds out it's me. I am calling just Dial repeatedly but they tell me it will be resolved but not action has been taken so far. Moreover the money is being debited from my Hotel Account " Raj Residency " koraput but the company registered under my phone number is a Hospital name " Bikash Diagnostic Centre & Hospital" koraput. I request a refund of the 4th amount i.e. Rs 1475/- and put an end to this false agreement. Kindly help me in putting an end to this fraud.
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JustDial.com customer support has been notified about the posted complaint.
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Comments

Hello Vivek,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.

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