[Resolved]  JustDial.com — fraud and cheat

Address:	Lucknow, Uttar Pradesh, 226024
Website:	www.justdial.com

Dear sir,
My company (M/s j. B. And company) was paying monthly installment of rs. 1, 035 for ecs since last few years in just dial.in june 2018, a just dial agent divyanshu sharma approached me from all over up and stop previous services with ecs. Hence, i provided him a cheque of rs. 14, 750 according to agent, said that the balance amount can be paid later. He received the and offered a package for my company for rs. 29, 500 saying that lifetime services will be provided check.
Now the problem which we are facing is that the cheque got cleared and monthly installments of ecs is also going on which should have been terminated. No proper response is provided by the agent on calling him. Now my compliant to you is that:
1. Only lucknow service is being provided to me
2. We need the service of all over up however; we are getting services only for lucknow.
3. Monthly ecs installment should have been terminated, which has not been yet.
4. No written document has been provided to us regarding the payment which we made.
5. Agent also filled wrong information / data about the company.
6. When we tried to communicate him, he used offensive language.

We have been cheated and mentally harassed by the agent or just dial and a lot of my time has been wasted in chasing the agent for getting proper response.
We need a proper action for our compliant hence we will have to make my complaint to consumer forum. My balance amount of ecs should be paid back to me and we should be provided proper services.
Is it the way of just dial?
Looking forward for your prompt response on the same.
Regards
M/s j. B. & company
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