JustDial.com — Fraud - by your verified vendors

Address:mumbai

I have been associated with JD for almost a decade and also have been utilising services when required.
I have seen the complete transfformation of JD and feel its a secured and advanced social site.

However with the kind of response got from one of your listed fraud vendor and later by JD associates, i must admit that i am deepaly dejected. I want JD to take accountabilty and address my concern.

Background;
I was searching for aluminium and APC work and got 3 profiles from JD who called back.
This guy Mustafa details shared below reached out and gave quotation.
He promised timely work and asked for advance, i was hesistant but since it JD contact i trusted and gave adavance of Rs 2000/-
After taking money, he started bullying us saying workers are not available, material not available etc and keep on delaying for 4 days.
I was in ugency and because of such cheats lost 4 days, I have a house blessing and because of him delayed.

One of his associates who had worked with him informed me that he is a serial cheat and does this will all.
Also he kept on insisting that wait or he will refund.. the moment when i learnt he was cheat i asked my refund.
after that his true collours were witnessed, he kept on giving different excuses each day on pretext that he will pay.
I sense that he is cheating and somewhere JD is responsible for my fate today.

It is not about Rs 2000/- alone but the fact that many who trust JD are cheated and he needs to be taught a lesson,

I request JD to take action and get my refund with compensation of rs 20000/- as i suffered losses by getting work done at last minute at higher cost in hurry and for the mental stress we underwent.

Mustafa Contact details Details : [protected]

His sons number whose google pay account he asked me to transfer- [protected]

Please also find the payment snapshot in attachment.

Regards,
Diego Pinto
[protected]
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
May 05, 2022
JustDial.com Customer Care's response
Hello Diego,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
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