JustDial.com — fraud from just dial company and their representatives.

Address:pune

Sir, i had taken a 4 month trial pack of just dial company in november 2019. Just dial's representative vishal bal had activated my 4 month trial pack. I used the service for 4 months. I did not get any benefit from it so i had to stop the service after 4 months. But his representative vishal bal did not respond to my calls and sms in last 5 months. And 3500 ecs from the bank was deducted from just dial every month. I had no other option but to shut down the service. There was a lockdown. If you call just dial, they will tell you that there are less employees and it is taking time for you to provide the service. And i was told by just dial that you will get a call back from us. As i had no choice. Despite repeated calls, they have cut my last 5 months ecs for no reason. Now that the amount has gone down in lockdown for no reason, i had just asked just dial customer care to stop the service and back today rs 3500 has been deducted from my account. Just dial representative vishal bal picked up the call today and said what do you want to do? Do.
Just dial representative vishal bal - [protected]
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2020
JustDial.com Customer Care's response
Hello Sir/Ma'am,

We are sorry to hear that you have concern regarding the contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
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