JustDial.com — fraud organization

Justdial.com is a fraud. My business is registered with them for the new leads and for that they charge payment through ECS. I've asked them to stop the ECS in July, 2020 as my business was not running properly because of the lockdown. I mentioned clearly that don't start the ECS without my permission in future. But then also they started the ECS in the month of November, 2020 without my concern. I called their ECS department to check that why they have started the ECS without my concern. I asked them normally to close my ECS and return the amount which is deducted from my account without my concern and the justdial staff said that we can't return your money but you can use the leads which are getting generated. My concern still remains the same WHO GAVE YOU THE PERMISSION TO TAKE MONEY OUT OF MY ACCOUNT WITHOUT MY APPROVAL. And she had no answer for this.