[Resolved] JustDial.com — getting irrelevant leads for the paid service from justdial | |||||
Hi, I am a paid customer for lead generation in justdial since last 3 years for my firm marq research solutions for hyderabad. On renewal and getting more leads i went for premium package of rs. 36108 for 1 year subscription this year. After renewal i could see i was getting irrelevant leads from justdial even after complaining "n" number of times for last 4 months, nobody is bothered to fix the issue so i asked for refund but there was no response. Since last 1.4 years, the service from justdial work horrible and i was always complaining about there service but non were bothered. Being unsatisfied customer from justdial, i would request to raised a compliant against them and ask for refund for the last 2 years invoice. Please find the enclosed invoices of year 2017 and 2018. Regards, Rakesh [protected] Was this information helpful? | |||||
Jul 25, 2018 Complaint marked as Resolved This is completely unacceptable. Without informing me Justdial had closed this as "Compliant marked as Resolved". How come it is resolved as I am still facing the same issue.
@JustDial: I would request you to please refund my money. I am completely frustrated with the service you have given me. Kindly refund. JustDial.com customer support has been notified about the posted complaint. Verified Support May 12, 2018 JustDial.com Customer Care's response Hi Rakesh, We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Team Justdial. Verified Support Jul 26, 2018 JustDial.com Customer Care's response Dear Rakesh, We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Team Justdial. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
4240
Pending
1856
Resolved
2023
+91 88 88 888888
+91 22 6160 7080
+91 22 6677 9999
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
View all JustDial.com contact information
I haven't heard any resolutions for the compliant I raised.
Regards,
Rakesh
We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.
You can always get in touch with us on feedback@justdial.com or our customer care number 8888888888
Team Justdial.