[Resolved]  JustDial.com — I want to stop my ecs

Address:

Mumbai City, Maharashtra, 400022

Please take a step. Share your story and sign the petition:

Stop Just Dial's ECS Payments

https://www.change.org/p/delhi-justdial-com-stop-just-dial-s-ecs-payments?recrui...⇄

Hi All,
I am Sanjay Jaiswar and I registered my business on just dial in mid April 2017 in coordination with just dial executive Miss Monika. As per the executive that visited me (named Altaf Pradhan), I can avail the facility (get leads) yearly package with monthly payment of 3450/- through ecs.And clearly told that if I am not satisfied with the service or don't get business can ask to stop ecs in between.

Later I waited for six months but I didn't get a single business from just dial all enquiry were either not related to my business or mere enquiry to get quotation we tried to follow up the customer but they never responded second time. I called just dial customer care and asked them to stop my ecs as I was is loss and was in no position to pay ecs for every month.They said it is ECS payment and that I will be charged this amount every month. I informed that I was not told about this at the time of registration and would like to stop this ECS service, to which they denied and said that it will continue for 1 year as per the contract I signed.

I went to my bank to stop the ECS service but as per bank it is an agreement between two parties and they can't stop it.

The worst part is, the just dial executive got my signature on the ECS form I am paying just dial and if I want then I can stop the services by intimating just dial one month before.

I talked to few people regarding this and in bank as well. Everyone said that they have heard of similar ECS cases from just dial. Some have already been victim of this. One person was getting these ECS charges deducted even after their business stopped. The just dial customer care ignored this as well.

I would request you all who got the similar issue in past or if any of your friends/relatives got the similar issue, to please sign this petition and help stop this ECS service provided by Just Dial. I have already become a victim of this. It should not happen with others.

Looking forward to your support.

Thanks