[Resolved] JustDial.com — incorrect address shown in the advertisement | |||
I had advertised about my classes on just dial in december 2015. I did not renew my contract as i found some problems in making changes to the information. I had to contact them repeatedly, then only they took action. It was a harrowing experience. They hounded me for the next 2 years inspite of my firm refusal. Finally a mr. Saurabh from just dial approached me and said in the last few years they have made changes to the system. Now all the problems faced by me earlier are no longer there. And even then if i have any he will help me out. I took a contract starting from 1st march 2018. Since the day one there is incorrect address shown on my advertisement. I complained it to mr. Saurabh on phone many times. Each time he gives different excuse, and says it will be corrected. I was asked to submit my address proof, which has been done still there is no change. I cannot even edit my other details. Now he switches off the mobile whenever i call. I paid for the services but got nothing. I have been cheated of my money. I would like a full refund. Neelam sood Was this information helpful? | |||
May 3, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Mar 29, 2018 JustDial.com Customer Care's response Dear Mam, We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Team Just Dial. | |||
Add a Comment | |||
59%
Complaints
4240
Pending
1856
Resolved
2023
+91 88 88 888888
+91 22 6160 7080
+91 22 6677 9999
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
View all JustDial.com contact information
Post your Comment