[Resolved] JustDial.com — incorrect information provided before opting just dial services | |||||
Hello team jd, This to inform you that i have signup with your services for my business with mobile no. [protected] for 10 year and paid you rupees 29510/-. As per the communication service location area is mumbai. I called you guys many times to ask you the contract agreement but i haven't received any update from your guys. Also i opted services for mumbai only & i am getting calls outside mumbai which is completely irrelevant to my business. I am located at kanjurmarg & i am getting calls from bhivandi, ulhasnagar, dombivali, kalyan, etc. These area is not fall under mumbai region it is fall under thane district. Request you to refund my money to my credit card or else i will file the charge back with the amex card. I have been following up with you guys from the date i have opted your services but every time i got the same answer that our concern team will get back to you but still i am waiting for your response. This is very pathetic service which i am getting i just want to cancel this. Was this information helpful? | |||||
Jun 27, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support May 17, 2018 JustDial.com Customer Care's response Dear Nitin, We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Team Justdial. | |||||
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