[Resolved] JustDial.com — inspire career counselling | |||||
Before signing a deal with JustDial.com for 10 years, Several times, I asked the marketing person and the marketing manager regarding refund policy if I was not happy with the service and regarding a printed agreement. Their common antiphon was "DON'T WORRY SIR, WE ARE THERE FOR YOU." For 5 days after giving the cheque they did not reply to my answer. On the 6th day, when the cheque was cleared and when I spoke to the General Manager, she said that there is no agreement and no refund policy. I was shocked. Thus they waited for the cheque to pass to tell me the truth. They hid 2 very important information from me. Besides, they say there is no agreement copy for the deal. Just a INVOICE will be created !! What type of an agreement is this - where information is hidden and where there is no agreement. I have copies of the mail sent to them too. CAN YOU HELP ME ??? Was this information helpful? | |||||
Jun 10, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support May 08, 2018 JustDial.com Customer Care's response Dear Mr Blesson ThomasWe have noted your concern & have forwarded your request to our specialist department. You will be contacted shortly by them. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Team Justdial. | |||||
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Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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