[Resolved]  JustDial.com — Just dial jd omni product

Address:	Gautam Buddh Nagar, Uttar Pradesh, 110049
Website:	www.justdial.com

Hi,

On 30th july'15 your executive mr. akash met me for jd omni product (website, application etc etc... his mail attached). he told initial fee of rs. 3500 for product creation and it will come to us for testing for two months. if we feel okay about we can continue with monthly fee of rs.3450.

After that he was non-contactable and hence the bank cheque of rs.3500/ could not be cleared.

Neither he turned for the product process nor the contract for website/application came into picture from responsible representative from justdial.

Suddenly on 23rd rs.3450 debited from my account. when inquired it was ecs mandate.

My concerns:-

The initial product not created as per our requirement & discussion/contract has not come into place. how come the ecs cleared from my account that too within 22 days which was suppose to come for clearance after two months of product creation.

I contacted customer care but so far i have not received any suitable response.

Writing this mail to you for a speedy resolution.

Regards,
Devendra s dogra
[protected]


Aakash. bharati

Jul 31


To aakash. king890, me


Mr. devendra dogra

We are pleased to inform you that just dial is launching a cloud-hosted integrated solution, jd omni, for businesses such as yours. jd omni integrated package is a one-stop solution which shall enable you to manage your business online and offline on the go from your pc/ tablet/ mobile. the customized package shall be delivered with the following key features.
•
Website for your business with your business’ domain name, e. g. www.yourstorename-areaname.in orwww.yourstorename.in
•
Mobile app with voice search capabilities for your business which users can download
•
E-commerce & online transactional capabilities on your website, app and justdial
•
Payment gateway integration along with one tap payment solution
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Search engine optimization for your website to generate traffic
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Ability to sell your product through online market places such as justdial
•
Order tracking and delivery status update for customers
•
Point of sale (pos) system integrated with bar code billing system; option of sending invoice to customer by sms/ email
•
Receipt printer and weighing scale integration
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Dashboard to monitor revenue and profits in real-time on pc/ tablet/ mobile
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Inventory management system, stock replenishment notification
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Multiple purchase order through single click mechanism
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Supplies receipt and inventory addition mechanism
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Customer credit (khata) and online payment collection
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Utility bill payments and mobile recharge feature
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Mechanism for promotional campaign to customers
•
Multiple outlet management through single system