[Resolved]  JustDial.com — just dial subscription cancellation

Address:Mumbai City, Maharashtra
Website:www.justdail.com

Hello all,
I am dr. Dattatraya salunke, i am sharing my worst experience i had with justdail.
One of the sales executive (Mr. Alok singh) from justdail visited my clinic which was opeaned recently and told me to subscribe for their phone services by which i will be able to grow my clients, (Which i thought is good for a new clinic in a new location) so i thought it would be great to subscribe for their services which include 1150 rupees as monthly ecs which i started in the month of november 2017. However during the overall period from which i started my subscription i found that the calls or the details i was provided with by justdail to grow my business/clinic/clients wass not relevant with my profession and was not adding amy value to my business, so i decided to cancel the subscription and contacted the sales executive who approached me the first time (Mr. Alok singh) and requested to stop the services as it is not germane to me. But he refused to do so as he told that we cannot stop the subscription until the contract expires which is 1 year, which was not specified to me while the subscription.
Also i contacted the bank even the bank could not stop the ecs.
I am fed up of all the irrelevant inquiries and no benifits of justdail.
I want to cancell the subscription stop the ecs and also clear all my data from justdail to avoid any misuse of it.

Lookking forward to your support.
Was this information helpful?
No (0)
Yes (0)
Apr 10, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2018
JustDial.com Customer Care's response
Dr. Salunke
We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Team Just Dial
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4240
    Pending
    1856
    Resolved
    2023
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information