[Resolved] JustDial.com — just dial subscription cancellation | |||||
Hello all, I am dr. Dattatraya salunke, i am sharing my worst experience i had with justdail. One of the sales executive (Mr. Alok singh) from justdail visited my clinic which was opeaned recently and told me to subscribe for their phone services by which i will be able to grow my clients, (Which i thought is good for a new clinic in a new location) so i thought it would be great to subscribe for their services which include 1150 rupees as monthly ecs which i started in the month of november 2017. However during the overall period from which i started my subscription i found that the calls or the details i was provided with by justdail to grow my business/clinic/clients wass not relevant with my profession and was not adding amy value to my business, so i decided to cancel the subscription and contacted the sales executive who approached me the first time (Mr. Alok singh) and requested to stop the services as it is not germane to me. But he refused to do so as he told that we cannot stop the subscription until the contract expires which is 1 year, which was not specified to me while the subscription. Also i contacted the bank even the bank could not stop the ecs. I am fed up of all the irrelevant inquiries and no benifits of justdail. I want to cancell the subscription stop the ecs and also clear all my data from justdail to avoid any misuse of it. Lookking forward to your support. Was this information helpful? | |||||
Apr 10, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Mar 10, 2018 JustDial.com Customer Care's response Dr. SalunkeWe are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you. Team Just Dial | |||||
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