JustDial.com — JustDial.com Looted Our Money with ECS mandate

We had the worst experience from just dial 😔.

Last year in December 2022 we got service from them for generating Inquiries related to our business, but firstly they didn't provide them properly, then in March 2023 the number of Inquiries dropped drastically,
and when we asked, they summed up it by saying technical fault, but we didn't say anything by thinking they we resolve it, but after all this, till November we don't get any relevant lead or inquiry from them.

So after all those things, when we approached them to stop service, they said ok for that, but still, it won't stop and they auto debit our money even after we don't use it .though it already decide that if we don't pay charges of any month then it will be cut through deposited money but they didn't cut it. also cause of some financial issues we weren't able to keep money in that account but still they took bounce charges 7 times/ day which is 7184 rupees.

So please we request you to, don't do this type of thing with anyone and also to refund the money for the service don't use.
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2024
JustDial.com Customer Care's response
"Hello Sir,

We are sorry to hear that you have a concern.

Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial."
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    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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