JustDial.com — Justdial Not stopping ECS

Hi,

Justdial is deducting twice from the account. The team approached us saying they will upgrade our package to get more leads. Instead of converting the previous package to new one, they are deducting 2 times from account. One Rs 1474 nd other Rs 2654. We clearly asked them only one should be deducted. They confirmed us yes the package has been upgraded and only 1 amount will be deducted. But It's happening since 2 months. They took money and not responding to calls also. We asked them to stop the ecs but the customer care keeps telling ECS team will call us. But no one calls. Not trustworthy. The employees are not transparent in conveying the policies. They just want to take money from you.

Justdial please stop the ecs asap.

Thanks