[Resolved] JustDial.com — justdial rejected to stop my ecs even after my business is closed | |
I have started new business and has taken just dail services. I paid 3 months of amount which is 17700. But with in 30 days itself i have to decided to close my business due to some personal issues. I called to customer care and explained the same.. I have requested them to cancel my ecs they said it’s not possible.. I asked them if i am not doing any business how will i pay that amount and also i don’t want your services anymore. But still they want me to pay for one year. Without using services why should i pay for one year? This is fraud company they should provide services to people who opted for, if they want to cancel they should be able to cancel services. My ecs amount for every month is 5900. Please help me out here!! Was this information helpful? | |
Nov 24, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Oct 08, 2018 JustDial.com Customer Care's response Hi Laxmi, We are sorry to hear that you have a concern in your contract. We have forwarded your request to our specialist department. You will be contacted shortly by them. For any queries, you can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial. | |
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