JustDial.com — Mental harassment in providing service, asking for refund

Hello, My name is ‘Hasmukh Limbachiya’

I’ve recently purchased ‘Just dial’s’ package to post ads. They charged me a little more than 5200 with promise that they’ll help me setup my business account with details and everything and teach me how to use account and other functionalities.

I purchased the package based on above promises and it’s been more than week but they don’t help us in any way. The sales representative with whom I purchased the package is not picking up the call and give false promised then he’ll visit and give demo. They have not given any proper demo as of now. They just ran away with my money. Even the customer care representative does not seem to have answers of my query. I want to refund back for this harrasment. I did not got any value in buying this.

I purchased the package from just dial Ahmedabad branch.

Please help me get my refund as I am mentally disturbed with this service from them.

My number : [protected]
Representative with whom I purchased plan : Asit patel ([protected])