Address: | Lotus Aura-2, Sama-Savli Road, Vadodara, Gujarat |
We have been cheated by Just Dial marketing representative ( Mr. Vikas Thakkar) by not giving proper information about lock-in period. He mentioned that customer has to pay for min 5 month and if not satisfied, they can quit.
As we did not get a single customer in 4 months, we asked JD to allow us to quit but now they replied that the contract is for 1 year and can not be terminated in between.
This information was not conveyed to us by JD representative and he accepting his mistake now but not able to help me to stop monthly payment.
Hiding information with customer before agreement is a clear case of cheating and fraud.
We want JD to stop our subsequent deduction of payment from 1st April'23 onward at least. Was this information helpful? |
We are sorry to hear that you have a concern in your contract.
We have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]
Regards,
Team Justdial.