JustDial.com — Mobile Banner Package

Hello Just Dial

I have recently purchased your mobile banner package on 15th September but still my account is not activated..I purchased this pack after continuous follow ups of your executives.. Aswathy Prakash (Mobile No. [protected]) and her Manager Faizal (Mobile No.[protected].

I have given my mobile banner to these persons but so far it is not uploaded...even after my repeated follow ups all these days...More than 18 days have elapsed..still my KYC is not updated... I am getting messages daily to compete KYC ...I already tried many times...but it is not going after stage 4 out of 7...This I have escalated to both above persons...but they are not attending this..

Now both the above persons are simply disconnecting my calls...Shame on this company who is looting the hard earned money of public by way of some fraud offers.

This is ABSOLUTELY CHEATING A CUSTOMER... After paying this except of this attached receipt nothing has happened...

I was told that my banner will be uploaded in a day but even after 18 days there is no response from the above two persons...and now they are not attending my calls. Is this the way of cheating a customer??

If you cant give the service as promised why you are cheating customers like this...
I need a refund of my money you are cheating the clients publically..

Please look into this immediately and arrange to settle this on high priority...It is NOT CUSTOMER'S JOB TO BEG TO YOUR TEAM to get the service that you have promised..

Please arrange a call back immediately at my number[protected].

Please refer the attached Tax Invoice for further details.

Uma