[Resolved] JustDial.com — mobile repairing | |||||
I contacted just dial and got the call of mobile repairing company gadget doctor .they took my phone from office and agreed tp give it to me back at my office before 6 pm evening and said that they will charge 300 but when tried to contact them after 6 pm they were initially not reachable but when reachable they said phone is not yet prepared and repaired when i said that i need my phone back today they said you have to collect it from office we cant give it to you today..they sort of blackmailing me and said you will have to pay more i paid totally 1150 while when they firt called me they said they will take 300 then they knowingly created sone fake issue in my phone and took more money. When i said them that i will do complaint against them they didn't buzz rather said do what you want to do we wont return phone. Finally when after spending almost 500 rupees i reached their office i felt as if three guys therr were threatening me inside a room. I was terrified and insisted to take my phone back...i was scared as i was alone and they were three and behaving very rudely..so in all this i had to spend more than 500 rupees just to reach their office and to pay 1150 to get my phone repaired. God knows if they have repaired or made it worse by taking original parts by replacing local parts. I dont trust this these guys.their behaviour was threatening and not at all costumer friendly. I request to take action against them and deregister them permanently from just dial and if possible make arrangements so that i can get my money back which i think they took as if they wont return my phone until inoay them hefty amount. I m also thinking to complaint against them on consumer forum and concerned government department. Was this information helpful? | |||||
Oct 10, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Sep 06, 2018 JustDial.com Customer Care's response Hii Shishir, We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you. regards, Team Justdial | |||||
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+91 88 88 888888
+91 22 6160 7080
+91 22 6677 9999
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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