JustDial.com — Need to stop mandate ECS

Address:Asansol

I run an institution in asansol (West Bengal) & a campaign through just dial. Now i want ot stop my mandate ECS & did many mails & calls to the just dial team but no one is responding. Even i called the manager (Ayesha in kolkata office) also to help but no response.

I had already mailed to just dial team on 20th feb 2023 to stop the mandate ECS but still they hitted my account 5times due to no balance available & it debited me 2950rs.

Again i mailed them on 24th Feb & 25th feb 2023 but outcome is same.

Today again i mailed & called the just dial on customer care & Ayesha's number but no action except auto reply from just dial that they will get in touch with me.

I need to stop this ECS immedialtely & the debited amount of 2950/- rs, kindly help...
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Hello Rishu,

We are sorry to hear that you have a concern.

Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial.

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