JustDial.com — no help from rm or customer care of justdial

Manora Ali

from Mumbai, Maharashtra

Address:

Oshiwara, Andheri WEST, B-12-401 Millat Nagar, Mumbai City, Maharashtra, 400053

My add is registered under mobile no - [protected] (Slim trim and ready to win fitness at home - andheri).

Since 2 days my add is inactive and asking me to pay premium. I have a lifetime subscription even then justdial team has deactivated my add. When i am calling customer care they are saying no changes have been made but no resolution. I m fed up. When i am calling the rm sonu he doesn't answer the call and after calling him whole day he says he will get it rectified.
But no help from him. I want to make sure sonu who had visited my house is chucked out of the job. # must have cheated so many people. He is the biggest liar.
Get my # add activated immediately and shown on top as earlier accross mumbai, i don't want any calls to upgrade to premium as i have a lifetime subscription.
Cheaters!!! Stop cheating people.

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JustDial.com customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2019

JustDial.com Customer Care's response Hello Mr. Manora Ali,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial