JustDial.com — Non activation of services

Dear Sir,

I have paid for activation of just dial services on 9th March, 2023 by paying 35, 999 for a 2 yr service agreement.I converted my account “Mystique Hair” to “ Apra Makeovers”.

It has been a month, after getting payment Mr Kishan(+[protected] has stopped answering my calls, kindly change my account manager.

Secondly, my services are not yet active.I have not received a single call from any random client and nor is my account active.I have called the customer care centre numerous times but they always promise to call back and get the issue resolved, but neither did i get any call back nor was my issue resolved.Just dial keeps me waiting for 60-90mnts on hold and their server is always down.

Please explain to me as to why i should not consider this a JUST DIAL scam ? where you guys simply mint money on promising business to clients and in return you give poor customer service and dont even care to reply back to me.

I am attaching the screenshot for your reference.

Regards
Rekha
[protected]