JustDial.com — Non-Delivery of Service

I am writing this email to you as I have been defrauded by your employees working at the Delhi branch, Shubham Singh(Certified internet consultant at JD) and Abhishek. I have been involved with just dial for some time now and my company's name is Crystal Dry Cleaners and Dyers. I had signed and provided a cheque worth Rs25000\- on the pretext that all the outlets owned by the company will get the JD configuration downloaded and my staff taught the basics o[censored]sing it as well. Mr. Abhishek failed to do both and only one of the outlets have the said configuration. Not only that, he had promised to deliver the service by 30th December 2020 after which he would submit the cheque on 31st December 2020, however he submitted the cheque on 30th only and did not deliver on his promise. Furthermore, Shubham Singh and Abhishek have been ignoring our calls and refuse to interact at all.

I urge you to look into said matter and take necessary action. These employees have ruined not only the reputation of Just Dial but also the relationship we had with the company as we are no longer interested in doing any business.