[Resolved]  JustDial.com — Not cancelling my ECS

Address:600042
Website:www.justdial.com

I am running a Ad "Mahiya Ladies PG" in Justdial.com. Due to unsatisfactory service I decided to cancel the contract with Justdial.
As per my contract, Justdial will be deducting Rs.4025 permonth through ECS and minimum for 9 months for sure.
Now, 9 months have been completed and I want to cancel my ECS with Justdial but they are not approving my request through mail. When ever I raise a request on this, All they say is "Our executive will be visiting you shortly" and close the request in mail mentioning, "As per our recent discussion & agreement terms, your ECS stands continued. We look forward to having a strong business relationship in days to come."
Is there any possible way to stop my ECS ?
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Jan 18, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2017
JustDial.com Customer Care's response
Hi,

Your issue was attended.
For any further query you can always contact our customer service team on [protected]

Team JD
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