[Resolved] JustDial.com — not deliver what promised | |||
I was already a paid customer with justdial for an year. Justdial sales representative called me to arrange an appointment with his team member to upgrade my plan for next year which i did. He explained me about the first position which i’ll get in 8-10 small cities and 3rd position in ganganagar for selected keywords for approx 10, 000 which i agreed. Then he explains me about lifetime justdial program for about 42000 with the same position n keywords. I paid him. Now keywords is not there which i was informed and position i am getting is third. When i made a complaint to him. He is saying for more than 40 days that he has done the email to bombay team. He will get this sorted. Now he is saying i need to pay 1 lakh more to get that position. Now he is not answering the calls and not delivering what is being promised. I can be reached on[protected] Was this information helpful? | |||
May 2, 2019 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Mar 30, 2019 JustDial.com Customer Care's response Hello Mr. Gaurav Arora, We are sorry to hear that you have a concern in your contract.We have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial. | |||
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