[Resolved]  JustDial.com — not getting proper leads deliberately

I am totally disappointed with you. Customer supported team is not able to resolve our queries properly.

From last few couple of days i am getting equivalent to NIL leads on every day, but why not able to understand !!!

Always customer support team tell me that online generations are less as compared that's why you are getting less responses, if so then why don't you clear that matter initially, that this type of situations would come in future ??????

WHAT I UNDERSTAND THIS IS YOUR MASTER PLAN OF GAME TO PERSUADE CUSTOMERS. First 2 months you have given excellent services then it's your turn to capture us for the higher version of plan, so that you can generate higher profit.

My ECS has been deducting Rs 3000 + GST every month as well as i have given 3 month's security to you as well, then why i have suffer this type of problems. Who will responsible for the losses beard to me. Why you STOPPED giving LEADS.

Every time called to customer care executives and different persons attend the cal with different and different types of answers according to their own mood.
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Aug 27, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Jul 15, 2018
Updated by Real Pure
Customers care executives are totally misleading customers non other than this.
No csclation matrix is there.
Even if there is no senior managers email id is in web site to address issues.
Verified Support
Jul 24, 2018
JustDial.com Customer Care's response
Dear Real,

We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Team Justdial
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