JustDial.com — Not providing leads even after call them 100s times

Hello, My name is balram Sharma. I took a plan on Justdial on 7/09/22. I gave them amount of 4800. But they have not provided me leads till 20th of September. I called their customer support many time. At last they provide me leads for 2 days. Later they ask for next installment within 2 days. I refused to pay installment as I have not received leads for almost 14 days. Now my installment bounce. I got charged for that from bank. Now they have almost 10k in their balance but not even providing me leads for my that money. Now i wnt to cancel that plan and want my money back. Please help me.
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2022
JustDial.com Customer Care's response
Hello Balram,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial.
Complaint comments 

Comments

Now they have started giving me leads but asking for this month ecs that cycle is been generated. But I have already applied to stop this from almost 10 days. I don't want to pay next month emi as on now i just want to get leads from my amount that i have paid to them.

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