| Address: | Thane, Maharashtra, 400601 |
Have place order through online for One Kg Black Forest cake to be delivered at Kalyan west under order reference no.1551785. I was relaxed post confirmation of the order with online payment of Rs.650 ( Rs. 550/- for the cake and Rs.100/- towards the delivery charges ) with the contact numbers to know the status.
Am shock to receive a message within 13 minutes saying regret will not be able to deliver the said cake. Immediately tried to reach your office on[protected] /[protected] and [protected].
Finaly i got through on [protected] and spoke to Khusboo since the line was bad the line got disconnected. Again the call got connected and am not sure the name of the lady to whom i was talking. It was totally dissappointing to say that such a esteem company like JD has staff which are not polite and only two words " SORRY " REGRET' and the reason that your order team is not able to reach the Moginis cake shop hence the order is cancelled, i countered her saying you be on line i will conference with the Moginis shop after hearing this without wasting anytime she disconnected the call.
I would like to know the understanding between JD and Moginis as a customer. Have already transfered the amount of INR650/- I need the said money immediately along with compensation for not adhering to the terms of the order.
Appreciate your response immediately. Was this information helpful? | 
Stop Just Dial's ECS Payments
https://www.change.org/p/delhi-justdial-com-stop-just-dial-s-ecs-payments?recruiter=[protected]