JustDial.com — Package not activated even after 1 month - Reminder

Address:Girisan Industrial Finance Solutions Pvt Ltd.
Website:www.justdial.com

Hi,

It is very harassing that your marketing team is completely unresponsive and unsupportive. The guys Vinay Singh & Raj Shree Saxena who have sourced my contract are least bothered to receive my calls and to ensure that the contract gets activated.

It's been over a month that payment has been deducted from my account but not a single lead hasn't come. I have lost confidence in Just Dial and for sure will not be recommending it for business to any of my acquaintances in fact would actively discourage them if they were thinking of going for Just Dial.

Though I had already given these documents to Vinay Singh at the time of sourcing my case and have uploaded them again through the link that I received today from your call centre.

I would prefer to get a complete refund of the entire amount deducted from my bank account and if there is any hiccup in that then please ensure that the contract gets activated and I start getting leads tomorrow.

I would like to escalate my experience with the senior management team of just dial so that other customers are not harassed the way I am being harassed.

Please confirm action on this.
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2022
JustDial.com Customer Care's response
Hello Sanjeev,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
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