[Resolved]  JustDial.com — pathetic commitment by marketing executives

Address:New Delhi, Delhi, 110085
Website:www.justdial.com

Team Just Dial

I am really shocked with the delivery of commitments of Just Dial marketing executives. Worse than pathetic.
I have been told that my service will get activated on the same day when I will make the payment.

I made the entire payment in one go on 18th and still waiting for activation of my services.
I can understand that there are time taken in the process but marketig people should not make the unnecessary wrong commitment.
The behavior of market people at just dial is pathetic no one even bother to pick the call.

I have been receiving call every 5 minutes when the contract had to initiate and people were making me offer.
My calls were picked on a single bell and now when I have already made the payment the service delivery has changed drastically.
People has started ignoring the calls.

Let me know if this cannot be done, I'll proceed for de-activation of contract and refund of my money.
Puneet Bhatti and Adhiraj Shekhawat are the marketing executive.
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Aug 23, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2018
JustDial.com Customer Care's response
Dear Hitesh,

We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Team Justdial
Complaint comments 

Comments

I used my phone number for some inquiry regarding gym in my area. but i am receiving so many calls unnecessarily. So I am requesting you to remove my number form just dial inquiry section. I dont want any more information.teee

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    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
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    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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