[Resolved] JustDial.com — purchased the paid service and did not get any service | |||
I purchased the paid service from just dial on 6th august 2018 and was told that my company profile would get activated on just dial in 2 hours from the time payment was made. I was also told that once my company profile is activated, i can start getting potential leads from just dial however nothing like this happened. The couple of leads (Approx.5-6 till now) that i have received till now are all used leads. Ass per the customers, they have already taken the service their need. When i contacted just dial and asked, they simply told me to login and update my profile. They did not update any details they collected from me at the time of payment. So basically when i was told that details would be updated in 2 hours post payment - nothing was done. And now after taking the advance amount for 1 year, just dial is not helping at all. Was this information helpful? | |||
Sep 12, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Aug 10, 2018 JustDial.com Customer Care's response Hello Ms. Disha Khanna, We apologise for the unpleasant experience Please send us your company details along with your contact number at [protected]@justdial.com, so that we can check and try to set it right quickly for you. Regards, Team Justdial | |||
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+91 88 88 888888
+91 22 6160 7080
+91 22 6677 9999
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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