[Resolved] JustDial.com — recover data software, +[protected] | |||||
Purchased the product on jan 3rd, 2018. One would expect to get an email with a license number right away. One would be wrong. Had to email them to get that. Installed the product and was not working - i was getting an error "end sector should be bigger than start sector". Reported the issue. Had to wait 2 days for response. They told me to use the extended recovery option. I reported this not working also, had to wait 10 days for response. No matter which option i used, i was getting the same error. So i asked for my money back. On their website it clearly states "follows policy 'pay if only the software performs" and that they offer 30 days money back guarantee. However the seller has refused to provide refund. I had to buy a different product and was able to recover the data in 5h. Was this information helpful? | |||||
Mar 3, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Jan 29, 2018 JustDial.com Customer Care's response Hi Regina, Sorry to hear about your bad experience. We would like to hear more about your specific situation. Please share your contact details on [protected]@justdial.com or call our customer service team on [protected] Team Justdial | |||||
Add a Comment | |||||
59%
Complaints
4240
Pending
1856
Resolved
2023
+91 88 88 888888
+91 22 6160 7080
+91 22 6677 9999
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
View all JustDial.com contact information
Post your Comment