JustDial.com — Reg. Product service 'Online doctor consultation' for Rajeshwari Hospital Nalgonda

Address:Rajeshwari Hospital, Nalgonda

Approximately 10 months back one of the local Just Dial executives by name Mr. Ravinder came to our hospital (Rajeshwari Hospital, Nalgonda) and explained about a new service ' Online doctor consultation'. Finally, we paid approximately 12000 excluding the charges for position. A total amount of approximately 28000 to 30000 was charged from us for both services. He has taken all the certificates, details about the daily timings, online consultation charges etc. TILL NOW THE SERVICE HAS NOT COME TO US OR THE SERVICE HAS NOT BEEN ACTIVATED FOR US'. In these 10 months many times, we spoke to the local executive, another two higher authority members Mr Adnan, and Ms. Priya has also did not solve the problem though they said the problem would be solved. Complaints raised in the app/website also could not be solved but every time they send a message as 'Matter solved' as though nothing was solved. We lost interest and we have come to the conclusion that they are least bothered and just want everyone to pay every 6 months or so.
Was this information helpful?
No (0)
Yes (0)
JustDial.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hello Praveen,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4240
    Pending
    1856
    Resolved
    2023
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information