[Resolved]  JustDial.com — regarding - denied services after making contract and after taking payment

Address:

Mumbai City, Maharashtra, 400703

Very regretful hello,

Myself siddharth, from kesar photography
[protected] - [protected]

Yesterday (18.9.2017) i had done contract with just dial wide receipt no [protected] for rs.33500/-

I was in touch with komal shetty (Manager) mr mayur and pratik kadam (Sales executive) since 15 to 20 days regarding the just dial package for 2nd position in navi mumbai with 5 pin codes and 9 keywords for 9 months, i had received the proposal for the above from just dial on my email id also.

After having detailed conversation with your executive and manager, i had sign the contract for the above package and your collection person also collect the cheque from me (Chq no - 100106 rs. 33, 500/-)

After doing all this things, now today morning at 11 am
Komal shetty madam called me and she said that they can not provide me the above contracted package. And now they are asking for more money for the above package or the are giving me an option to reduce my tenure from 9 months to 6 months or to convert it to 12 months package or pay 6000 more for the current 9 months package.

I cant understand how can just dial do this costumers??

I wanna ask you.. This is the way you are doing business with new clients??

If you cant give the above package in 33500/- then you should not give false commitments to the costumer and you should not received the payments for the above package from costumers.

After receiving cheque and after making contract you can not denie from your commitments.

Due to the above all i had suffer very much and i am very disappoint with the just dial.

I request you to solve my issue and activate my package as early as possible.

Thanks and regards

Siddharth daware
Kesar photography