| Address: | Morabadi, Ranchi, Jharkhand. |
Dear Concerned,
I am a customer of just dial. I renewed the annual package in December. Had big words from your executive.Mr. Rajan at Ranchi. Before receiving the cheque he proved to be the best service person and as soon as the renewal was done he stopped picking my calls
Further I called up your call centre and raised my issues. Mr. Abhit attended the call ( personal no. [protected]). He promised to address the issues and asked me to give the five rating after the call. Same was done as I felt the guy was genuine. Later he stopped taking my calls and none of my issues were resolved.
Now I really want to know if you have any kind of genuinity left because I have lost all kind of trust in your brand. I want to know how can my issues be resolved or else how can my money be refunded.
My issues:
My two profiles are reflecting on Google.
My Website hasn't been updated. Neither my website training has been done.
My two negative feedback hasn't been deleted for the last one month.
Please let me know if you can help and please don't ask your executives to do sweet talking only.
Achala Chauhan
[protected]
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