[Resolved]  JustDial.com — renewal of contract without consent and charging ecs

This start form november, 2017 when a just dial representative came to my office for paid listing of our business in just dial. Representative told about the one year plan and also told that it can be cancelled anytime. So we agreed and buyed the plan, also agreed to pay using ecs. After 2 two months we find the services are not useful, so i contacted just dial to cancel the ecs. Every time they give different excuse and different thing to avoid the cancellation.

Then one of the customer care representative told the plan can be cancelled after 9 months o[censored]se. After 9 months i contacted them till they started given excuse and all. Every representative tells me different thing. Plan continues.

Now when it was one month remaining to complete the plan. I contacted justdial and told to stop my ecs when my plan expires.
Also i got call from justdial regarding my listing in the same month, i told the representative to stop the ecs and he told that he had made to note to stop the ecs and to discontinue of the plan.

Now one year is completed. But the ecs is not stopped also they charged me after one year of plan. The worst company is justdial they claim to the best company to provide leads and all but no they only want to make people fool and charge them.

In the entire year of contract 50% calls are for loans, jobs and some unwanted calls. But they don't care about it they are giving the leads.

Kindly help consumer complaints against my problem and also i want my refund for the last ecs deducted.