[Resolved]  JustDial.com — renewing and updating

Address:

Gurgaon, Haryana, 122002

Hi,
I am rashika from divine creative production. Our business is registered with just dial on the contract name of rashika. We gave a cheque to aman pathak on 5 aug 2017 for renewing and updation of services. He said that your services will be activated in 3-4 working days. We called him many times. But every time he made an excuse and then we contact to costumer care according to them there were no cheque for the clearing. Days passed away.. We were continously trying to find out whats happening. From aman side we haven't any get any information about that and when we told him to return our cheque that we will go for online payment still we didnt get any answer. After so many calls on 18 aug he respond to us and said our godown got fired. Then we again called to one of the customer care executive and informed them all the things. We had not any clue when they are going to submit our cheque to the bank. Coz of some issues in my bank i always deposit money according to the cheque date. And after so many conversation i dropped a mail for the cancellation of cheque. Because i wasnt confirmed about the cheque deposition so the cheque bounced. And they didnot bother to tell me that. Suddenly we start to get enquiries. We thought that our service is active now. Again without informing us they deposit our cheque again in bank and again same thing happened between that process. I got my bank statement on 29 aug. From where i got to know all the things and also they are deducting some money on the name of tpach justdial. No on informed me about that. How could any one deduct money any time from my account without any previous ndformation. Because of all this things many cheque has cancelled. And i have to pay that charge and this also effect on my civil. Our business is get effected. Who is responsible for that whats our fault in these things. Today is 12 sep almost from one and a half month passed away it adversely effects on our business. They are still deducting some money from my bank on the name of ecs. I want a proper solution regarding it and who is going to pay that loss that our company has suffered.
We are one of your oldest clients. Our many previous companies is also registered with you. We never had any problem. But this time i am so dissatisfied with your company executives. I hope you will take a serious action asap for this harrasment otherwise i have to take some legal action regarding this matter.
I hope that the matter will be resolved is very quickly and i will get some justice.
I've attached two screenshot. Please find the attachment
Best regards