JustDial.com — request to stop ecs mandate is not addressed

Address:560098

After opening a veterinary clinic, i uploaded ad on just dial. Within few days a rep from just dial appeared on doorstep explaining about all the offer and charges to promote the clinic. They used to show so many people visited the site got your number but barely few people called. After * months my business did not run as expected and i wanted to take down paid ad. I called just dial to stop sending ecs mandate to my bank. Raised request but they keep transferring my call from one department to other. It has been over six months now, i have not been confirmed about my stoppage of ecs mandate. Bank is still charging me.
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2020
JustDial.com Customer Care's response
Hello Mr. Srinath R D,

We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
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