[Resolved] JustDial.com — severe complain about service | |||
Dear sir/madam, My name is kalyanjit bhattacharjee. I have an musical event set up called k. B's malhar events & entertainment. I am already your paid client since 4th of july. I have already subscribed 42k package from just dial. I have been told that i should at least get 180-200 inquiries in a month. I am getting only getting maximum 3, most of the time 1 and sometimes nothing in a day. The most pathetic thing is whatever inquiries i am getting from you is absolutely irrelevant. Most of the time i get the inquiries of strugglers, vendor for event managers or marketing companies which i do not have any connections with my business. It has been happening since 1 month now and i am getting pissed off. I have already called just dial customer service several times and complained about the same but no action has been taken till date, i have decided to discontinue the service with you. Now i strongly believe that you would not be able to give me any resolution for that service. Kindly let me know about the procedure to discontinue my service and also let me know the process of getting reimbursement for the money which i have already wasted for your pathetic service. With warm regards Kalyanjit bhattacharjee Cell-[protected]/[protected] Was this information helpful? | |||
Sep 9, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Aug 03, 2018 JustDial.com Customer Care's response Dear Kalyanjit, We are sorry to hear that you have a concern in your contract, have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Team Justdial. | |||
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Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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