JustDial.com — Stop Ecs and amount deduction

Address:619 DR. MUKHERJEE NAGAR

Registered my business with just dial in feb 2020 when i got call from the port to register with them. Marketing executive named - gaurav malhotra completely satisfied me with the package that was initiated on trial basis for 1 month and costed around 3500 for a month. H e committed me for the refund if the services were not up to the mark. I made the payment through cheque and it got cleared on 13th feb 2020 and i started getting leads. It worked well for some 15 days and amount of nearly 1200 & 1700 was deducted in diffrence of 2-3 days and since the amount of ecs package of arrounf 3500 has been deducted several times and the services stoped long back in early march and not single lead has been raised by justdial

Have mailed the comapny to stop ecs but the amount has been deducted continuosly and the service has been stopped the last amount of 3599 was deducted on 15th may 2020
Highly unprofessional and false commitments
+1 photos
Was this information helpful?
No (0)
Yes (0)
JustDial.com customer support has been notified about the posted complaint.
Verified Support
May 18, 2020
JustDial.com Customer Care's response
Hello Mr. Karan Bhirani,

We are sorry to hear that you have concern regarding the contract. We have forwarded your request to our concern specialist team and you would be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or call us on [protected].

Regards,
Team Justdial
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4240
    Pending
    1856
    Resolved
    2023
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information